What wax do you use in your candles and melts?
All our wax products are made with Rapeseed and Coconut wax, natural and vegan friendly.
How long do your candles last?
Our luxury candles have an approximate 40hr burn life.
What oils do your candles contain?
Our current candle collection is crafted with carefully selected premium fragrance oils, but keep an eye out—our essential oil candle collection is on the way!
Where are your candles made?
All our products are made in our small, but cute studio in the Cotswolds, UK
Can I find your candles in any retail stores?
Our products are currently only available online, however we hope to bring these to you in retail stores soon.
How long does shipping take?
United Kingdom - Items are usually shipped within 1-3 working days. We are a small independent business that makes every item by hand. Occasionally during busy periods it may take us a little longer to get your order dispatched.
Standard UK Delivery - please allow 3-4 working days for your order to arrive. All deliveries are tracked and delivered by EVRI or Royal Mail. (Please allow a little longer during seasonal periods). Orders placed on a Friday will be dispatched the following Monday.
Do you offer international shipping?
Our products are currently only available in the UK, however please do not hesitate to contact our team if you have any questions.
What is your return/exchange policy?
Please see our full returns policy in the footer of our website.
Got more questions? We're all ears!
Drop us a line anytime at hello@iwuri.co.uk— we'd love to hear from you!